Real-Time Monitoring

Created by Daniel Castro, Modified on Mon, Nov 25, 2024 at 11:49 AM by Daniel Castro

  1. Live View:

    • The Live View feature provides a graphical interface for real-time operations:
      • Monitor pump rates, pressures, tool positions, and other critical metrics.
      • Identify irregularities (e.g., pressure spikes, equipment slowdowns) immediately.
  2. Alerts and Notifications:

    • Configure alerts for key milestones, such as stage approvals or deviations from normal parameters.
    • Notifications are accessible via the Notifications Panel or email.
  3. Troubleshooting Live View:

    • If the live view is slow or unresponsive:
      • Refresh your browser or clear its cache.
      • Ensure you are connected to a secure network.
      • Contact support if the issue persists. 

Support Contact Information

  • Technical Support: [email protected]
  • Phone Support: +1 832-742-6474
  • Help Documentation: Available within the dipoleCLOUD under the Help menu.

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